Technical Documentation
Explore the full technical landscape of MetaDefender for Salesforce — everything you need to understand, implement, and optimize.
Getting Started
Step by step instructions on installation and the initial setup.
Deployment & Usage
Learn how to protect your Salesforce environment from malicious content embedded in files.
Support
Answers to common questions about the product capabilities, and related articles on popular topics.
MetaDefender for Salesforce™ is OPSWAT’s Salesforce secure file upload solution for threat-prevention in file uploads and attachments. It applies Multiscanning, Deep CDR™ Technology, and automated policy enforcement to detect and neutralize malware before files enter Salesforce records or workflows. The solution improves security, supports compliance, and maintains productivity across Salesforce environments.
Your Salesforce CRM contains valuable and sensitive data that is vulnerable to leakage and theft.
The shared responsibility model between Salesforce and users requires your organization to secure your instance of Salesforce to meet your security, contractual, and regulatory obligations.
Integrating an advanced threat prevention solution into your Salesforce platform helps you manage and protect the integrity of files, secrets, and customer data on Salesforce.
MetaDefender for Salesforce uses patented, cutting-edge file security technologies to prevent malware and potentially malicious content from being uploaded to your Salesforce CRM. This capability is particularly important for any organization that uses the Experience Cloud platform to provide customers, partners, or contractors with access to their Salesforce assets.
Explore the layered technologies behind MetaDefender for Salesforce, designed for deep inspection, real-time defense, and precision control.
- Quickly scan all files with up to 15 commercial anti-malware engines and detect over 95% of known malware.
- Recursively scan, sanitize, and regenerate 130+ file types and remove 100% of potential threats.
- Scans URLs, IPs, domains, and Salesforce record data to classify risk, block threats, and provide actionable insight into security vulnerabilities.
- Detect and analyze malware by exposing and recording malicious behavior in an emulated environment.
- Analyze user-submitted files without exposing their content. After the analysis, files are deleted from OPSWAT servers.
- Rescan files before downloading to ensure end users receive up-to-date security assessments.
- Skip scanning certain file types based on file name extensions.
- Scan incoming emails within Salesforce.
- Scan file content, as well as email body text and attachments.
- Classify profiles and designate files for processing based on clearance levels.
- A dynamic dashboard provides complete visibility and management tools.
- Ensure role-based access for additional security.
- Able to scan and process files bigger than 10MB.
MetaDefender for Salesforce delivers powerful threat prevention, seamless integration, and enterprise-grade compliance, built to scale with your business.
Securing Salesforce Data
Protected With Purpose-Built Technology
Stopping Threats Starts with Market-Leading Technology
Deep CDR™ Technology
- Supports 130+ file formats
- Recursively sanitize multi-level nested archives
- Regenerate safe and usable files
Metascan Multiscanning
- Detect nearly 100% of malware
- Scan simultaneously with 15+ leading AV engines
Adaptive Sandbox
- Analyze files in a high-speed anti-evasion sandbox engine extracts IOCs
- Identify zero-day threats
- Enable deep malware classification via API or local integration
Proactive DLP
- Utilize AI-powered models to locate and classify unstructured text into predefined categories.
- Automatically redact identified sensitive information like PII, PHI, PCI in 110+ file types.